The online application for Certificate of Character has been developed to enhance service delivery. All information submitted at the time of the application is used exclusively for the purpose of processing the application for the Certificate of Character. The applicant shall ensure that all information (including email address) submitted when making an application is true and correct.
Our ePayment security procedures include a One-Time Password (OTP) to complete your transaction. The OTP is a passcode that is delivered to either a mail or SMS, depending on your selection with your card issuer.
The printed format should be on plain A4 White Paper only for a valid Certificate of Character.
Any application made online after office hours/during weekends/on public holidays will be processed as from the next working day.
In case of any discrepancy on a Certificate of Character already issued, the applicant may contact respective Police Divisional Headquarters.
For any other queries, the applicant may contact the helpdesk on 2149794 during Office Hours (9:00 to 16:00) or send an email on
coc-support@govmu.org.
For complaints through email, applicants should ensure that they provide their Name, Surname, NIC/Passport Number, Acknowledgement ID, and Application Reference Number.
Payment Disclaimer
Our ePayment security procedures include a One-Time Password (OTP) to complete your transaction.
The OTP is a passcode that is delivered to either a mail or SMS, depending on your selection with your card issuer.
After it has been generated, an OTP stays valid only for period specified by the card issuer and it cannot be used more than once.
If you have any questions, you may wish to contact your card issuer.